RedPrairie, a leader in global supply chain management solutions, needed to scale a large hosted SQL Server environment and enable greater agility to handle spikes in customer demand. After carefully considering cost and management features, RedPrairie selected HP 3PAR Storage and HP ProLiant DL980 Servers, both key components of the HP Converged Infrastructure. The new solution has enabled the company to exceed SLAs while reducing administrative overhead.
With up to 300 new claims needing to be handled each day, FAMI made a commitment to transform its claims processing function. The technology modernization initiative, named the “iFAMI” project, consists of a multiphased approach. Beginning with its Businessowners Policies (BOP) and followed by Commercial, Personal and Farm lines, FAMI replaced its legacy systems with modern technology solutions that enable the company to be more nimble and responsive.
Cover-All Partnered with AIX to provide one of the world’s largest, privately owned, independent insurance brokers with full policy administration including rating, issuance, and billing information. The solution supported both admitted and non-admitted products for five broker’s programs. In need of custom forms and program-specific solutions for Commercial Package, Automobile, Garage, Umbrella, Workers’ compensation and Billing, Cover-All was brought on board to provide this high-profile client with Cover-All Policy and Business Intelligence in a very short timeframe.
In July 2011 Siemens IT Solutions and Services merged with Atos Origin to become Atos: a leading European IT Services company with revenues of €8.7 billion and 78,500 employees worldwide at the time. This case study looks at achievements in partnership with NS&I made since 1999, and looks forward to the challenges ahead.
Today’s healthcare IT environment is experiencing dramatic change with the advent of new technologies, cost pressures, and increasing regulations. With computers and mobile devices quickly replacing traditional patient charts, the number of electronic medical records (EMRs) has skyrocketed.
In September 2011, the National Association of Insurance Commissioners (NAIC) unanimously adopted the Risk Management and Own Risk and Solvency Assessment (RMORSA) Model Act, with an effective date of January 1, 2015. This signifies a fundamental shift in the regulatory scrutiny of the insurance industry’s enterprise risk management (ERM) practices, and requires an “ORSA Summary Report” to be filed with the insurance commissioner in the lead state of domicile in 2015. The findings of a recent survey1 by PwC on the US insurance industry’s Enterprise Risk Management and ORSA readiness indicate that significant investment in resources and organizational commitment are necessary for many insurers to facilitate filing a complete and comprehensive report in 2015.
With the consumerization of enterprise mobility, a growing percentage of workers are using their personal devices to access corporate resources. When these devices are not secured by Mobile Device Management (MDM), this introduces a wide range of security threats. Research suggests that this trend is only continuing to increase; a study conducted by an AirWatch partner found that 40% of workers are using their personal devices to access business applications and resources.
Important applications demand good performance. And most applications important to a business – mission-critical production, live customer, business operational, user productivity, external collaboration, et.al. – are dependent not just on server performance, but on storage performance too. Unfortunately, because most performance management approaches are IT silo-focused, it is difficult to assure end-to-end performance for key applications that are heavily dependent on resources drawn from multiple IT domains. In this paper, we'll briefly review the challenges to assuring good performance in today's competitive IT environment, and discuss what it takes to overcome these challenges to deploy appropriate end-to-end infrastructure and operationally deliver high-performance service levels.
The auto physical damage industry is traveling along a fast course of change as macro-economic, consumer and technology trends are converging to impact our industry and how collision claims and repairs are managed and completed. In previous editions of Crash Course we’ve explored these factors individually, drawing connections from each back to what they mean for insurance carries and repairers. This year, we’ll be looking at the intersection of broad market forces, new and enabling technologies and the consumers’ now-established position as the lead influencer of your business and brand, and offer some perspective on how to work within these trends to satisfy your customers, prepare for the unpredictable and use technology to your advantage.
Experience Counts: In the pursuit of loyal customers, expectations are high – and the stakes are even higher. A new customer is hard to acquire, yet easy to lose. Take exceptional care of them, and they’ll stick around and praise your brand. Frustrate or ignore them, and they’ll quickly leave and condemn your brand. At KANA, we know that every experience counts. We know every channel customers use to communicate with you and about your brand.
Forrester Research drilled into top communication priorities, pain points, objectives, and implementation challenges that insurance organizations are experiencing and received consistent responses. Supporting modern communications is a top priority for the insurance industry. Enterprises surveyed mostly communicate with customers using legacy approaches, but all are worried about smart devices, pervasive video, and social media that give new power to customers — allowing them to interact easily with customer service agents, pass information electronically, and complete business transactions on the run.
While IT has for years relied on the mandates of the business, the need to work together has become more apparent, as a rocky economic environment, a fresh focus on business growth, and rapidly changing technology place growing demands on the insurance IT department. Four insurance technology experts reveal how close IT-business collaboration works to facilitate IT budgets that foster long-term growth.
The CIC Commentary has been prepared for Micro Focus to examine how the advanced capabilities of its Enterprise Product Set underpin modernization strategies, which were difficult or impossible until fairly recently. The report is aimed at development managers, senior developers and application architects in IT organizations with large, complicated legacy application portfolios deployed on IBM mainframes, and who are under inexorable pressure to modernize. We describe a set of strategies for integrating legacy applications quickly into a truly modernized environment, laying the foundations for adding state-of-the-art capabilities based on business priorities, virtually unhindered by legacy technical constraints.