Case Studies
With up to 300 new claims needing to be handled each day, FAMI made a commitment to transform its claims processing function. The technology modernization initiative, named the “iFAMI” project, consists of a multiphased approach. Beginning with its Businessowners Policies (BOP) and followed by Commercial, Personal and Farm lines, FAMI replaced its legacy systems with modern technology solutions that enable the company to be more nimble and responsive.
Cover-All Partnered with AIX to provide one of the world’s largest, privately owned, independent insurance brokers with full policy administration including rating, issuance, and billing information. The solution supported both admitted and non-admitted products for five broker’s programs. In need of custom forms and program-specific solutions for Commercial Package, Automobile, Garage, Umbrella, Workers’ compensation and Billing, Cover-All was brought on board to provide this high-profile client with Cover-All Policy and Business Intelligence in a very short timeframe.
HP customer case study Humana uses HP Exstream software to produce and redesign customer statements that improve member satisfaction
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