Australia Direct Insurance, a division of Insurance Australia Group Ltd (IAG), the parent company of a general insurance group with controlled operations in Australia, New Zealand and Thailand, recognised the need for Web-based customer self-service, as online engagement has grown to become the preferred way to seek help or engage with brands across all industries.
More than 100,000 businesses use Box for sharing and accessing their data, and we work continuously to earn their trust. Box invests heavily in the security and resiliency of our data center, software, and our entire business operation. We recognize that security has to be integrated in every phase of product development and daily operations. This paper describes some of the many measures and practices that we implement on a daily basis to ensure the security of your business data.
“Should we have one policy system or two for best managing underwriting and policy processing?” After all of our research, here is the simple answer to this complex question: “It depends.” However, we believe the balance of this white paper will assist you in determining the right answer to this question for your organization, which will depend upon on a number of factors including your organization’s requirements for both today and tomorrow.
Life Claims in the Cloud is a revolutionary solution that is changing life claims as we know it. Insurers will never again have to choose between providing a better customer experience and operating efficiently. More details at www.lifeclaimscloud.com.
There has been a lot of talk about repurposing outputs from antiquated legacy applications to deliver modern customer communications management (CCM), but little understanding of how best to approach it. With budgets under pressure and profits dwindling, the ability to keep legacy applications in place is appealing despite their numerous drawbacks. With the aid of commissioned independent research from the industry analysts Forrester, this paper looks at what repurposing is in relation to insurance companies. It reviews three options for updating systems t
Cover-All understands the challenges facing P&C insurance companies and producers in a competitive and regulated environment. By leveraging decades of insurance experience and a solid track record for creating, implementing, and managing software solutions, the Cover-All Insurance Platform introduces the latest in modern insurance technology to replace your core systems by providing effective, efficient, and transformative results. Cover-All solutions are offered as part of a suite or individually as stand-alone solutions.
Cloud Economics: A Financial Analysis of Information Management IT Delivery Models - In this White Paper, sponsored by Viewpointe LLC, IDC presents the economics of cloud-delivered information management services via dedicated private cloud infrastructure for midsize and large enterprise datacenters. IDC utilized data from its Business Value Strategy practice to develop an analysis of cloud-delivered information management services versus traditional on-premises IT platforms and operations for the same services.
Forrester Research drilled into top communication priorities, pain points, objectives, and implementation challenges that insurance organizations are experiencing and received consistent responses. Supporting modern communications is a top priority for the insurance industry. Enterprises surveyed mostly communicate with customers using legacy approaches, but all are worried about smart devices, pervasive video, and social media that give new power to customers — allowing them to interact easily with customer service agents, pass information electronically, and complete business transactions on the run.