Chicago, IL, USA
Every (insurance) company needs to be thinking about where they want to be in five to ten years and trying to stay ahead of some of the challenges in our industry, not just compliance, but also social media. In the end, business results are what really matter." Hear more from Jackson's CIO about how Jackson, the nation's largest writer of variable annuities, drives innovation and efficiency, while also improving customer service.
CIOs of midmarket and distributed enterprises are increasingly adopting cloud-based communications solutions, or Communications as a Service (CaaS), as a replacement for traditional on-premise systems. The reasons are numerous and varied, ranging from unifying multiple locations on a single platform to consolidating services such as phone, fax, web conferencing and contact centers to achieving business continuity. Here are five examples of forward thinking enterprises that have solved complex business communications challenges using 8x8 CaaS solutions.
Australia Direct Insurance, a division of Insurance Australia Group Ltd (IAG), the parent company of a general insurance group with controlled operations in Australia, New Zealand and Thailand, recognised the need for Web-based customer self-service, as online engagement has grown to become the preferred way to seek help or engage with brands across all industries.
Unmanaged, uncategorized, unknown content is widespread in most enterprises. This neglected information occupies valuable storage capacity and may contain hidden risks and typically lies abandoned at the periphery of your information governance program.
Insurers have been using data for decades â€” in fact, some may have even been over-enthusiastic about capturing data - both, about their customers and the risks they insure against. While most insurers can boast of having terabytes and petabytes of data in their production and archival systems, some have also used this data to improve the effectiveness of processes such as new business underwriting, renewals and claims.
â€œShould we have one policy system or two for best managing underwriting and policy processing?â€ After all of our research, here is the simple answer to this complex question: â€œIt depends.â€ However, we believe the balance of this white paper will assist you in determining the right answer to this question for your organization, which will depend upon on a number of factors including your organizationâ€™s requirements for both today and tomorrow.
Cloud Economics: A Financial Analysis of Information Management IT Delivery Models - In this White Paper, sponsored by Viewpointe LLC, IDC presents the economics of cloud-delivered information management services via dedicated private cloud infrastructure for midsize and large enterprise datacenters. IDC utilized data from its Business Value Strategy practice to develop an analysis of cloud-delivered information management services versus traditional on-premises IT platforms and operations for the same services.
The auto physical damage industry continues to move quickly as severe weather patterns, regulatory factors, advancements in technology and consumer preferences for products and services evolve. Insurance carriers, repair professionals, parts suppliers and a host of industry participants are confronted by these factors daily, making sales and marketing decisions, developing new products and services and honing operations to remain competitive in todayâ€™s marketplace. This yearâ€™s 2014 Crash Course report, complementary infographic and webinar series are all designed to work together to illustrate and provide analysis on how all of these market dynamics are really coming together and what they mean to your business.
Life Claims in the Cloud means that insurers will never again have to choose between providing a better customer experience and operating eï¬ƒciently. Our cloud solution gives you instant access to a comprehensive, easy-to-use, claims management system, without the hassle and investment of maintaining a software solution. Life Claims in the Cloud streamlines the processing of life, annuity and supplemental health claims, while helping your team make more consistent decisions. The result is lower, more predictable operating costs for you and a better experience for your customers. Introducing a REVOLUTIONARY SOLUTION that is changing life claims as we know it.
Many important innovations that deliver new value are now developed outside the walls of the enterprise. More and more, insurers need to look outside for sources of competitive advantage -- leveraging partners, service providers and open communities. Find actionable insights in this insurance industry perspective.
Twelve of the 30 largest insurance companies in the world partner with Syntel. An array of business technology solutions across Personal and Commercial, Life and Retirement, and Health Insurers make Syntel their preferred partner. Learn about the 5 ways to accelerate your insurance business.