CIOs of midmarket and distributed enterprises are increasingly adopting cloud-based communications solutions, or Communications as a Service (CaaS), as a replacement for traditional on-premise systems. The reasons are numerous and varied, ranging from unifying multiple locations on a single platform to consolidating services such as phone, fax, web conferencing and contact centers to achieving business continuity. Here are five examples of forward thinking enterprises that have solved complex business communications challenges using 8x8 CaaS solutions.
Every (insurance) company needs to be thinking about where they want to be in five to ten years and trying to stay ahead of some of the challenges in our industry, not just compliance, but also social media. In the end, business results are what really matter." Hear more from Jackson's CIO about how Jackson, the nation's largest writer of variable annuities, drives innovation and efficiency, while also improving customer service.
Australia Direct Insurance, a division of Insurance Australia Group Ltd (IAG), the parent company of a general insurance group with controlled operations in Australia, New Zealand and Thailand, recognised the need for Web-based customer self-service, as online engagement has grown to become the preferred way to seek help or engage with brands across all industries.
Every year, the public relations specialists from at least one blue-chip company invariably find themselves working around the clock on a crisis communications effort, attempting to explain to an angry and justifiably fearful public what led to their company compromising customer data. With hundreds or thousands of locations, distributed enterprises are at a particularly high risk of suffering data breaches. This white paper provides strategies and best practices for enterprises to protect their networks against vulnerabilities, threats, and malicious attacks.
Insurers have been using data for decades â€” in fact, some may have even been over-enthusiastic about capturing data - both, about their customers and the risks they insure against. While most insurers can boast of having terabytes and petabytes of data in their production and archival systems, some have also used this data to improve the effectiveness of processes such as new business underwriting, renewals and claims.
â€œShould we have one policy system or two for best managing underwriting and policy processing?â€ After all of our research, here is the simple answer to this complex question: â€œIt depends.â€ However, we believe the balance of this white paper will assist you in determining the right answer to this question for your organization, which will depend upon on a number of factors including your organizationâ€™s requirements for both today and tomorrow.
Based on our experience in digital insurance enterprises transformations, we have developed this whitepaper to debunk some of the myths around such transformations, and delineate the USER approach developed to help companies metamorphose into digital insurers of the future.
Life Claims in the Cloud is a revolutionary solution that is changing life claims as we know it. Insurers will never again have to choose between providing a better customer experience and operating efficiently. More details at www.lifeclaimscloud.com.
Life Claims in the Cloud means that insurers will never again have to choose between providing a better customer experience and operating eï¬ƒciently. Our cloud solution gives you instant access to a comprehensive, easy-to-use, claims management system, without the hassle and investment of maintaining a software solution. Life Claims in the Cloud streamlines the processing of life, annuity and supplemental health claims, while helping your team make more consistent decisions. The result is lower, more predictable operating costs for you and a better experience for your customers. Introducing a REVOLUTIONARY SOLUTION that is changing life claims as we know it.
The auto physical damage industry continues to move quickly as severe weather patterns, regulatory factors, advancements in technology and consumer preferences for products and services evolve. Insurance carriers, repair professionals, parts suppliers and a host of industry participants are confronted by these factors daily, making sales and marketing decisions, developing new products and services and honing operations to remain competitive in todayâ€™s marketplace. This yearâ€™s 2014 Crash Course report, complementary infographic and webinar series are all designed to work together to illustrate and provide analysis on how all of these market dynamics are really coming together and what they mean to your business.
Cover-All understands the challenges facing P&C insurance companies and producers in a competitive and regulated environment. By leveraging decades of insurance experience and a solid track record for creating, implementing, and managing software solutions, the Cover-All Insurance Platform introduces the latest in modern insurance technology to replace your core systems by providing effective, efficient, and transformative results. Cover-All solutions are offered as part of a suite or individually as stand-alone solutions.
Many important innovations that deliver new value are now developed outside the walls of the enterprise. More and more, insurers need to look outside for sources of competitive advantage -- leveraging partners, service providers and open communities. Find actionable insights in this insurance industry perspective.