CIO Insurance Summit Testimonials

 

Here's what our past attendees had to say:

"While the presentations were excellent and educational, having an opportunity to meet and discuss common problems with other IT executives was by far the most valuable component of the summit. The combination of general sessions and think tanks was excellent."

CIO

"I like the relaxed environment of the meetings, panels and workshops, which led to open discussions and exchange of ideas."

Head of Technology Strategy

"The format was excellent. The 30-minute sessions were ideal and provided concise, focused messages. They also varied enough to keep the event very lively and engaging. The entire event flowed smoothly throughout the day and, quite simply, I felt engaged and energized with the variety and depth of the discussions."

CIO

"My most valuable takeaway was seeing the shared perspectives on the state and future of technology in healthcare. In particular, the advantages of applying technology in integrated practice settings, as well as the inherent challenge of gaining efficiency in a more fragmented healthcare marketplace."

SVP IT

"Overall, I felt the summit was a good start with plenty of potential for future summits. The intellectual capital present at the conference was great. It was comforting to hear fellow CFOs are facing the same issues I am facing whether it be in a for profit or not for profit. I felt the staff at CDM Media were pleasant to be around, full of energy and willing to help make the summit as enjoyable as possible."

Director of Finance/CFO

 

Case Studies

Humana, Inc. Boosting member satisfaction while saving millions in customer communication costs with HP Exstream HP customer case study Humana uses HP Exstream software to produce and redesign customer statements that improve member satisfaction

Telecom Firm Eliminates Bottlenecks and Guarantees High Availability This telecom service provider, on the recommendation of one of its largest clients, used TeamQuest Performance Software to immediately zero-in on a bottleneck in its Oracle database. As a result of the successful trial, the company adopted TeamQuest software and now utilizes it in many other areas of the enterprise. Read the story and discover the solutions provided by TeamQuest Performance Software.

Farmers Alliance Mutual Insurance (FAMI) : Success Story With up to 300 new claims needing to be handled each day, FAMI made a commitment to transform its claims processing function. The technology modernization initiative, named the “iFAMI” project, consists of a multiphased approach. Beginning with its Businessowners Policies (BOP) and followed by Commercial, Personal and Farm lines, FAMI replaced its legacy systems with modern technology solutions that enable the company to be more nimble and responsive.

Success Story : AIX Group Cover-All Partnered with AIX to provide one of the world’s largest, privately owned, independent insurance brokers with full policy administration including rating, issuance, and billing information. The solution supported both admitted and non-admitted products for five broker’s programs. In need of custom forms and program-specific solutions for Commercial Package, Automobile, Garage, Umbrella, Workers’ compensation and Billing, Cover-All was brought on board to provide this high-profile client with Cover-All Policy and Business Intelligence in a very short timeframe.

Whitepapers

Crash Course 2013 The auto physical damage industry is traveling along a fast course of change as macro-economic, consumer and technology trends are converging to impact our industry and how collision claims and repairs are managed and completed. In previous editions of Crash Course we’ve explored these factors individually, drawing connections from each back to what they mean for insurance carries and repairers. This year, we’ll be looking at the intersection of broad market forces, new and enabling technologies and the consumers’ now-established position as the lead influencer of your business and brand, and offer some perspective on how to work within these trends to satisfy your customers, prepare for the unpredictable and use technology to your advantage.

Today's Modern Architecture: Making Strategic and Wise Investments This perspective highlights excerpts from SMA's ongoing research and analysis on core systems solution approaches and IT investment trends in the insurance industry.

Transform your CCM Most enterprises struggle to connect with customers in a meaningful way. Bills and statements—the most common customer touch-points—are often confusing and impersonal, leaving customers unimpressed and less than satisfied. To engage customers and build loyalty, enterprises need to not only rethink their existing documents, but also harness electronic formats and channels and make use of their vast amounts of customer data to create personalized, targeted and interactive communications for every stage of the customer life cycle.

Optimizing Performance Across Systems and Storage – Best Practices with TeamQuest Important applications demand good performance. And most applications important to a business – mission-critical production, live customer, business operational, user productivity, external collaboration, et.al. – are dependent not just on server performance, but on storage performance too. Unfortunately, because most performance management approaches are IT silo-focused, it is difficult to assure end-to-end performance for key applications that are heavily dependent on resources drawn from multiple IT domains. In this paper, we'll briefly review the challenges to assuring good performance in today's competitive IT environment, and discuss what it takes to overcome these challenges to deploy appropriate end-to-end infrastructure and operationally deliver high-performance service levels.

RMORSA Readiness and ERM Effectiveness In September 2011, the National Association of Insurance Commissioners (NAIC) unanimously adopted the Risk Management and Own Risk and Solvency Assessment (RMORSA) Model Act, with an effective date of January 1, 2015. This signifies a fundamental shift in the regulatory scrutiny of the insurance industry’s enterprise risk management (ERM) practices, and requires an “ORSA Summary Report” to be filed with the insurance commissioner in the lead state of domicile in 2015. The findings of a recent survey1 by PwC on the US insurance industry’s Enterprise Risk Management and ORSA readiness indicate that significant investment in resources and organizational commitment are necessary for many insurers to facilitate filing a complete and comprehensive report in 2015.

 
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