Case Studies
Wipro's Internet Distribution Strategy drives a new channel that increases online premiums by 338% in 2 years for a Fortune 100 company. Wipro worked with the client to define a multi-year roadmap for distribution of auto insurance through internet using cutting edge technology and deep business process understanding to improve customer experience.
The Cincinnati Specialty Underwriters Insurance Company, Inc. launched as a new company in January 2008. This case study analyzes their success in using Camilion's Authority Suite policy administration system, to prepare for their entry into the E&S market.
This case study, written in close consultation with Philadelphia, provides an in-depth look at the initiative, the challenges faced and overcome, and the effects and the best practices that other insurers should note in planning their own significant IT efforts.
This IDC Buyer Case Study looks at how a Massachusetts-based life insurer selected Pegasystems' SmartBPM to replace legacy infrastructure in its call center. The Buyer Case Study details the insurer's decision to adopt a business process management (BPM) solution, its requirements, the vendor selection process, deployment, results, and lessons learned.
This IDC Buyer Case Study looks at how Farmers Insurance uses Hearsay Social to empower local insurance agents while maintaining regulatory compliance on social media.
Executive Content
While IT has for years relied on the mandates of the business, the need to work together has become more apparent, as a rocky economic environment, a fresh focus on business growth, and rapidly changing technology place growing demands on the insurance IT department. Four insurance technology experts reveal how close IT-business collaboration works to facilitate IT budgets that foster long-term growth.
ITO America sat down with David Wade, CIO/EVP of Primerica Financial Services, for a quick chat about the importance of business and IT alignment at organizations.
Like many financial services firms, insurance companies must contend with a variety of forces that make it difficult to compete in a challenging business environment. This executive content outlines the value of customer data.
Xpertdoc Technologies Inc., a provider of document output automation software, continues to gain traction with an innovative and game-changing solution for document-intensive organizations. Hosted by Terry Bradshaw, this segment on Today in America showcases the cost savings and efficiency gains that clients from the insurance and other industries achieve when empowering their employees with modern and flexible client communication and document output technology.
