CIO Insurance Summit Meetings and Networking


Keynote Presentation

Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee.

Executive Visions

Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members.

Thought Leadership

Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community.

Think Tank

Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard.

Roundtable

Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done.

Executive Exchange

Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest.

Focus Group

Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions.

Analyst Q&A Session

Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst.

Vendor Showcase

Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences.

Case Study

Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions.

Open Forum Luncheon

Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch.

Networking Session

Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive.

 

Case Studies

Success Story : AIX Group Cover-All Partnered with AIX to provide one of the world’s largest, privately owned, independent insurance brokers with full policy administration including rating, issuance, and billing information. The solution supported both admitted and non-admitted products for five broker’s programs. In need of custom forms and program-specific solutions for Commercial Package, Automobile, Garage, Umbrella, Workers’ compensation and Billing, Cover-All was brought on board to provide this high-profile client with Cover-All Policy and Business Intelligence in a very short timeframe.

Farmers Alliance Mutual Insurance (FAMI) : Success Story With up to 300 new claims needing to be handled each day, FAMI made a commitment to transform its claims processing function. The technology modernization initiative, named the “iFAMI” project, consists of a multiphased approach. Beginning with its Businessowners Policies (BOP) and followed by Commercial, Personal and Farm lines, FAMI replaced its legacy systems with modern technology solutions that enable the company to be more nimble and responsive.

Humana, Inc. Boosting member satisfaction while saving millions in customer communication costs with HP Exstream HP customer case study Humana uses HP Exstream software to produce and redesign customer statements that improve member satisfaction

Telecom Firm Eliminates Bottlenecks and Guarantees High Availability This telecom service provider, on the recommendation of one of its largest clients, used TeamQuest Performance Software to immediately zero-in on a bottleneck in its Oracle database. As a result of the successful trial, the company adopted TeamQuest software and now utilizes it in many other areas of the enterprise. Read the story and discover the solutions provided by TeamQuest Performance Software.

Whitepapers

RMORSA Readiness and ERM Effectiveness In September 2011, the National Association of Insurance Commissioners (NAIC) unanimously adopted the Risk Management and Own Risk and Solvency Assessment (RMORSA) Model Act, with an effective date of January 1, 2015. This signifies a fundamental shift in the regulatory scrutiny of the insurance industry’s enterprise risk management (ERM) practices, and requires an “ORSA Summary Report” to be filed with the insurance commissioner in the lead state of domicile in 2015. The findings of a recent survey1 by PwC on the US insurance industry’s Enterprise Risk Management and ORSA readiness indicate that significant investment in resources and organizational commitment are necessary for many insurers to facilitate filing a complete and comprehensive report in 2015.

Transform your CCM Most enterprises struggle to connect with customers in a meaningful way. Bills and statements—the most common customer touch-points—are often confusing and impersonal, leaving customers unimpressed and less than satisfied. To engage customers and build loyalty, enterprises need to not only rethink their existing documents, but also harness electronic formats and channels and make use of their vast amounts of customer data to create personalized, targeted and interactive communications for every stage of the customer life cycle.

Crash Course 2013 The auto physical damage industry is traveling along a fast course of change as macro-economic, consumer and technology trends are converging to impact our industry and how collision claims and repairs are managed and completed. In previous editions of Crash Course we’ve explored these factors individually, drawing connections from each back to what they mean for insurance carries and repairers. This year, we’ll be looking at the intersection of broad market forces, new and enabling technologies and the consumers’ now-established position as the lead influencer of your business and brand, and offer some perspective on how to work within these trends to satisfy your customers, prepare for the unpredictable and use technology to your advantage.

Optimizing Performance Across Systems and Storage – Best Practices with TeamQuest Important applications demand good performance. And most applications important to a business – mission-critical production, live customer, business operational, user productivity, external collaboration, et.al. – are dependent not just on server performance, but on storage performance too. Unfortunately, because most performance management approaches are IT silo-focused, it is difficult to assure end-to-end performance for key applications that are heavily dependent on resources drawn from multiple IT domains. In this paper, we'll briefly review the challenges to assuring good performance in today's competitive IT environment, and discuss what it takes to overcome these challenges to deploy appropriate end-to-end infrastructure and operationally deliver high-performance service levels.

Today's Modern Architecture: Making Strategic and Wise Investments This perspective highlights excerpts from SMA's ongoing research and analysis on core systems solution approaches and IT investment trends in the insurance industry.

 
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