CIO Insurance Summit | November 2, 2017 | New York, NY, USA

↓ Agenda Key

Keynote Presentation

Visionary speaker presents to entire audience on key issues, challenges and business opportunities

Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee." title="Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee.

Executive Visions

Panel moderated by Master of Ceremonies and headed by four executives discussing critical business topics

Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members." title="Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members.

Thought Leadership

Solution provider-led session giving high-level overview of opportunities

Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community." title="Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community.

Think Tank

End user-led session in boardroom style, focusing on best practices

Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard." title="Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard.

Roundtable

Interactive session led by a moderator, focused on industry issue

Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done." title="Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done.

Case Study

Overview of recent project successes and failures

Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions." title="Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions.

Focus Group

Discussion of business drivers within a particular industry area

Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions." title="Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions.

Analyst Q&A Session

Moderator-led coverage of the latest industry research

Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst." title="Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst.

Vendor Showcase

Several brief, pointed overviews of the newest solutions and services

Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences." title="Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences.

Executive Exchange

Pre-determined, one-on-one interaction revolving around solutions of interest

Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest." title="Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest.

Open Forum Luncheon

Informal discussions on pre-determined topics

Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch." title="Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch.

Networking Session

Unique activities at once relaxing, enjoyable and productive

Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive." title="Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive.

 

Thursday, November 2, 2017 - CIO Insurance Summit

7:00 am - 7:55 am

Registration and Networking Breakfast

 

8:00 am - 8:10 am

Welcome Address and Opening Remarks

 

8:10 am - 8:40 am

Keynote Presentation

The Future of the CIO in the Coming Digital Economy

As more businesses undergo a digital transformation, and as those digital transformations become more ingrained into organizational culture, Digital becomes not something unique and different from the business, but a core component of every aspect of the business. As this shift occurs, IT itself faces the very real possibility of no longer being something unique from the business, but instead a component of every aspect of the business. In this world, what role then exists for the CIO? Two clear paths are presenting themselves " one leads to a focus on infrastructure and integration, to keeping the lights on for the digital innovators, while the other leads to information and innovation itself. Knowing what path to choose, how to choose it, and how to see it through will be one of the greatest challenges CIOs of this era will face.

Takeaways:

  • Change is, if not already hear, certainly coming and CIOs that don't prepare for the change may not like the results when it arrives
  • Digital transformation is all about connecting enterprise system to information technology to drive productivity and performance improvements
  • Be prepared to tackle the tasks that no-one wants to do, but everyone needs done; establish relevance to cultivate importance
 

8:45 am - 9:15 am

Keynote Presentation

IT Integration in a Distributed IT World

It's no secret " the integration of disparate systems, disparate applications, and disparate data stores has long been one of the biggest challenges faced by the IT department. Simply put, getting everything to talk to everything is no easy task. The rapid adoption of cloud delivered services has compounded this problem almost exponentially " if it was hard to integrate when you controlled the whole stack it has become nearly impossible when you control very little of it. To be efficient and effective IT departments need to adopt a new model of system, application, and data integration. Endless webs of one-off point-to-point integrations simply won't cut it anymore and a purposeful, structured approach is required.

Takeaways:

  • Learn how to build a holistic strategy to integrate systems, applications, and data
  • Understand how to leverage SOA and ESB to streamline app to app communications
  • Discover the power and impact of holistic Master Data Management and other data integration processes
 

9:20 am - 9:45 am

Executive Exchange

 

Thought Leadership

Implementing Business Simplification for Success and Growth

Organizational complexity is the single most significant impediment that enterprises are dealing with today; it underlies every business problem enterprises faces and undermines every effort to address them. Organizational complexity is grounded in cumbersome processes, but those poor processes exist only because enterprise applications themselves, including those that are customer facing, as well as those that are not, are complex and unwieldy. To address cultural complexity then, enterprises must eliminate the complexity in their application suite by either building new, buying new, or more efficiently simplifying what they already have. Only by simplification can enterprises eliminate complexity in an efficient and effective way and position themselves for success.

Takeaways:

  • Enterprises live and breath by the speed with which regular transactions occur " turning these into one minute transactions is the key to success
  • Complexity must be eliminated in all applications customer-facing, core internal, and internal supporting alike
  • Building or buying new, less complex applications offers limited gains because eventually all introduce complexities of their own; only simplified applications offer long term, sustained elimination of complexity
 

9:50 am - 10:15 am

Executive Exchange

 

Executive Boardroom

Capacity Planning as Competitive Differentiator

Capacity planning has in many ways become a lost art; common during the era of the mainframe when resources were expensive and time-consuming to procure, the advent of the inexpensive pizza box Windows Server has relegated planning, replacing it with a just buy more mentality. But just buy more creates more problems than it solves as server sprawl, server management, and rampant overprovisioning issues quickly erode any aspect of the value that IT tries to deliver. The lost art need to be rediscovered, to allow IT to get back to offering truly efficient and effective service and service levels. This new era of capacity planning requires new tools that go beyond simplistic benchmarking and trending analysis and instead provides dynamic, flexible, and predictive modeling that allows IT department to truly deploy optimized IT services.

Takeaways:

  • Capacity management may have fallen out of favor but its abandonment has created a wealth of problems for IT and business users the world over
  • In an era of intense innovation pressure, enterprises can no longer afford the inefficiencies of a just buy more approach to capacity provisioning
  • Traditional capacity planning techniques certainly have value but dynamic modeling based on predictive analytics takes things to a whole new level

Executive Boardroom

Proving the ROI of IoT

We all know that ROI calculations, on the surface, are simple mathematical formulas: compare the cost of investment against the value of the return over a given and agreed upon period. But determining exactly what each side of the equation entails and totals is the challenging part, and nowhere moreso than in burgeoning areas such as IoT adoption where use cases are still not clearly understood, and technology costs are highly variable, and all the components related to cost may not yet be quantifiable. The benefits are there, as a number of enterprises are discovering with early pilot programs, but CIOs must enter this area with their eyes wide open to ensure that early IoT implementations have the ROI necessary to keep more complex projects moving forward.

Takeaways:

  • Costs must be carefully quantified for any IoT project " it's not just the sensors, but networking, data, security, etc. spend must be taken into account
  • Similarly, value must be clearly established both in isolation and in comparison to any more traditional methods that could be used
  • Successful IoT projects will be those that can initially leverage existing spend to mitigate costs with successive project piggybacking on earlier investments
 

10:20 am - 10:30 am

Morning Networking Coffee Break

 

10:35 am - 11:00 am

Executive Exchange

 

Think Tank

Bridging the Talent Gap: Building the Team of Tomorrow

There is no escaping the fact that the demands on the IT department are changing. Those changes are necessitating changes in the IT department itself and nowhere is this being felt more than in the roles and responsibilities of the IT staff themselves. Complicating this transition is the fact that every IT department is undergoing to change at roughly the same time making the personnel with the requisite skillsets extremely hard to find, and perhaps even harder to retain. Savvy CIOs need to quickly identify which are the hot skills they most urgently require and then build a strategy that allows them to build (train), borrow (outsource), or buy (hire) the right people with the right capability at the right time.

Takeaways:

  • Commit to a talent-first organization which recognizes and rewards the most important asset you have " your people
  • Identify the skills most urgently in need and prioritize their acquisition
  • Determine which acquisition methods needs to be used for which skill to maximize impact and return on investment

Think Tank

Evolving From Legacy To Achieve Digital Transformation

For most IT organizations, the way to get there is through a digital transformation framework, which produces a radically different and modern approach to technology and support that is based on a principle of business agility. It emphasizes moving quickly to adjust to the way the customer in the global techno-society wants to interact. 

Digital transformation requires a new business operating vision and a strategy on how to deliver that vision. includes technology infrastructure, tools, applications, communications, staff capabilities, staff competencies and more. The CIO has to work closely with corporate planning to define the type of support that will be needed and how the technology infrastructure and capability will evolve and to create a flexible investment plan that can be adjusted over time. Key elements must include the redesign of the technology infrastructure to reduce complexity and cost while increasing scalability, a rethinking of how business and IT work together, and an ability to quickly adopt and integrate new advanced technologies.  

Until recently, this goal has been almost impossible to achieve, because few companies have the ability to replace legacy infrastructure and applications. And it has been almost impossible to unlock legacy functionality and data for use with modern technology.

 

11:05 am - 11:30 am

Executive Exchange

 

Case Study

Using Data & Analytics to Drive Business Transformation

Big Data initiatives have become a reality among almost every company today, however, what we have seen is lots of initiatives have become just science projects and did not deliver on early expectations. This situation needs to reversed quickly because those organizations that are being successful with Big Data and analytics programs are rapidly leaving those that are unsuccessful in their wake. Big Data and analytics has the potential to be transformational for the enterprise, but IT leaders need to be making the right investments, in the right areas, to ensure optimal success. This panel discussion will focus on how to use data and analytics to drive true business success and show some real examples of companies and individuals who made a difference.

Takeaways:

  • Analytics is not a new capability and has always been aligned with the most successful companies
  • The roles of IT and the lines of business are changing when it comes to data and analytics programs
  • The business benefits of analytics programs can be huge but efforts need to be constrained so that they don't turn into flights of fancy, yet set free enough that they find the unknown unknowns that truly drive transformation
 

11:35 am - 12:00 pm

Executive Exchange

 

Executive Boardroom

Disaster Recovery and Preparing for the Inevitable

Like death and taxes, IT outages are an inevitability whether as the result of power loss, telecommunications outage, or any one of a myriad other potential technical and non-technical issues. In this environment, the savvy CIO knows that what matters most is preparation " being ready for that next outage with an IT infrastructure that is both resilient and flexible and Disaster Recovery procedures that allow for efficient and effective recovery, balancing Recovery Time and Recovery Point objectives with appropriate cost. Disasters happen but with proper planning they don't have to be disastrous to your business.

Takeaways:

  • In the event of a severe outage, businesses without a Disaster Recovery plan are at a significant disadvantage when it comes to recoverability and viability
  • DR planning cannot be an at all costs proposition and appropriate planning must take into account reasonable Recovery Time and Recovery Point objectives
  • Catastrophic outages get the press but are the thin end of the wedge " minor service interruptions are far more common and must be planned for as well

Executive Boardroom

Big Data is all about the Cloud

Of the four disruptive technologies, Cloud and Big Data are the two most top of mind for CIOs, the former because it has the potential to enhance agility and productivity while enabling efficiencies and reducing costs and the latter because it derives insights that drive competitive advantage and increases revenues. As the two continue to grow in relevance and importance to enterprise IT, and indeed to the enterprise as whole, it is only natural that they begin to intersect with the cloud becoming the optimal platform for the delivery of Big Data capabilities, either in-house through the use of IaaS/PaaS or out-of-house through SaaS or Analytics as a Service. IT departments and the CIOs that lead them then need to look to their Big Data and Cloud strategies and determine how best to align them to leverage the advantages where the whole is greater than the sum of the parts.

Takeaways:

  • Cloud computing is a fundamental enabler of big data and advanced analytics capabilities
  • IT can, and must, become a leader in enterprise analytical capabilities by becoming a broker of cloud services
  • Cloud can benefit big data and analytics in a variety of ways with a variety of different delivery models each scaled to individual needs
 

12:05 pm - 12:30 pm

Executive Exchange

 

Think Tank

Insurance is a Business that is Becoming Cloudy at its Core

As insurers of all shapes and sizes stare down the time-consuming and inherently risky proposition of a core systems replacement, increasingly they are beginning to consider the adoption of public cloud to facilitate this. As SaaS solutions become available they offer the possibility of a plug-and-play end-to-end solution while IaaS allows insurers to maintain a greater measure of control while deploying a new system in parallel minimizing risk and simultaneously controlling cost. Cloud migrations are never completely straightforward however, and many of the tools targeted at insurers are still in their early days. Insurance, by definition, is an industry focused on the mitigation of risk and insurance IT leaders need to be vigilant as they consider their cloud options for core systems replacement. 

Takeaways:  

  • Cloud core systems allow insurers the flexibility to deploy new systems in parallel to existing tools to minimize risk by ensuring stability before cutover  
  • Fully-baked SaaS solutions offer end-to-end functionality but may require the insurer to adapt internal process to align with service functions  
  • IaaS allows for a roll-your-own approach that offloads infrastructure capital cost and management concerns but introduces potential ?house divided? issues with two groups responsible for the IT stack that runs the business

Think Tank

Defining Digital Transformation for the Insurance Industry

Digital transformation is a trend that is sweeping every industry, not just insurance, but in many ways the insurance industry is one that is seen as lagging behind. Early digitalization efforts that focused on the reduction in cost to serve have resulted in modest savings, but the next wave, the wave that focuses on truly customized client interaction, is the one that stands to offer the greatest benefit. Life is transient in nature and by engaging in a series of ongoing, personalized customer interactions, insurers allow themselves to be positioned at the hub of each individual client's changing circumstances, becoming facilitators of that change, and agents of mitigation of the risk associated with it. To do so however requires a focused digital strategy that can only be fueled by focused investments in information technology. 

Takeaways:  

  • Digitalization is not about technology for technology's sake, but instead for people's sake; remember to keep both eyes on the ?people? component  
  • Be responsive and flexible to changing market demands by monitoring trends and adapting and adopting in an agile manner  
  • Don't be so risk averse and afraid to fail that opportunities are ignored instead building a capability that fails fast and responds quickly
 

12:35 pm - 1:20 pm

Networking Luncheon

 

1:25 pm - 1:50 pm

Executive Exchange

 

Think Tank

Moving from Operations to Transformations

The accepted number for the amount of the IT budget that is tied up in operational spend, in paying to maintain technology that has already been purchased, is 80% leaving only 20% for the IT department to use to drive new projects. Because this level of funding is so low, as much as 70% of IT sponsored projects fail. Yet IT departments are being constantly pushed to be innovative, to find a way to embrace new technologies and leverage them to drive business change. How can you do that when your time, money, and effort goes to just keeping the lights on? Join us as we collectively explore this issue and examine some of the successful strategies that are being leveraged by top IT leaders.

Takeaways:

  • The pressure on CIO's to drive change has never been higher, but fortunately neither has the opportunity to do so
  • Disruptive technologies don't just have the power to disrupt IT for the worse, they have the power to disrupt the business for the better
  • Fortune favors the bold; now is the time to take a leap into new modes of business to break the operational spend stranglehold

Think Tank

The Impact of Machine Learning on Insurance Analytics

Predictive analytics have long been a hallmark of the insurance industry รข?" by its very nature, using occurrences from the past to estimate the rate of occurrence in the future is predictive. Technological advances, particularly in the realm of analytics and specifically machine learning are however transforming the way in which predictive analytics are used, and the predictions themselves that are made. No longer do we rely simply on human observation and the correlation of a handful of easily quantifiable relationships. Instead, machine learning is literally allowing insurers to correlate all potential relationships and use those to drive such things as rate calculations. The benefits are twofold in that insurers are able to offer better rates to better customers while assessing risks more accurately and cost-protecting themselves accordingly. 

Takeaways:  

  • Machine learning holds tremendous promise as a tool that can drag insurance rating practices out of the 19th century and propel it into the 21st  
  • Early adopters are discovered there is a tremendous learning curve with machine language adoption but this doesn't discount the long-term value  
  • IT departments must make the necessary investments in tools and technical acumen necessary to drive greater and easier machine learning adoption
 

1:55 pm - 2:20 pm

Executive Exchange

 

Fireside Chat

Planning for a MultiCloud Future

The promise of the cloud is almost beyond compare; infinite computing resources, unmatched reliability and uptime, instantaneous service availability, simplistic self-service and provisioning, and the low-low prices of a buy by the drink model. These are the reasons behind the rush to the cloud that we are currently experiencing, but the wholesale adoption does bring a downside " as more and more capability is moved to the cloud, more and more cloud providers are utilized since, for the most part, each provider offers only a limited suite of services. The MultiCloud environment that creates a new set of challenges that IT leaders need to overcome, notably resiliency, interoperability/integration, and security and compliance through careful planning and the lessons learned from building complex on premise distributed systems.

Takeaways:

  • As enterprises move to the cloud, MultiCloud environments will increasingly become the norm, not the exception
  • Consistent planning and thoughtful architecture will be essential to efficient and effective cloud deployments
  • IT leaders do not need to be alarmed, they've been down the complex environment path before, but they do need to be careful
 

2:25 pm - 2:50 pm

Executive Exchange

 

Executive Boardroom

Sourcing Enabled Business Transformation

Innovation is more than just a buzzword; it's fast becoming the mantra by which successful companies live. As enterprises strive to become ever more agile, offloading mundane responsibilities to sourcing partners can free the resources to become innovative. While beneficial, this really only scratches the surface as it still requires and relies on your resources to undertake that innovation journey. Partners that can bring innovation wherewithal to the table however, that can bake it directly into the service offering provide a greater opportunity to innovate. Understanding how such services can be integrated into your day to day operations, how they can spring board your innovation efforts, and how they can allow you to become truly transformational is essential to innovation success.

Takeaways:

  • Transformational innovation often requires knowledge, insight, and data that you simply don't have the access to yourself
  • A strong partner not only provides the opportunity to innovate, it also provides the resources to help make it happen
  • By leveraging a single for both operational and transformational initiatives, significant economies of scale can be leveraged making innovation easier

Executive Boardroom

Defining Data Governance

Data volume, data variety, and data velocity have all grown exponentially over the last few years, the so-called Big Data explosion. And while this increased organizational focus on data, the information it contains, and the insights that can be gleaned from it promises tremendous opportunity, that opportunity isn't achieved without overcoming significant challenges. Whether it be the increased need for better data quality (an issue unresolved from the small data days), more efficient and effective data management, answering questions around data ownership vs. stewardship, or even increased regulatory pressure as a result of data security and data privacy, this increased focus on data has created an increased need for Data Governance. Join our panelists as we discuss the thorny issue of Data Governance: what it is, how it works, why you need it, and who should be responsible for it.

Takeaways:

  • Data management issues have existed as long as data has existed but the Big Data boom has increased these challenges exponentially
  • Resolving data management issues requires a strong data governance program to make rules, resolve issues, and enforce compliance
  • Determining what to about data governance is the easy part, determining how and by whom it should be done will be the real challenge facing IT
 

2:55 pm - 3:20 pm

Executive Exchange

 

Think Tank

Mobility's Effect on Insurance; the Claims Wars

When it comes to satisfying its clients, perhaps no industry has it quite as hard as insurance; it's a service no-one wants to buy in the first place, doesn't use until something calamitous has occurred, and generally makes people wait days and jump through hoops to get action in the end. The need to address this final component, the ability to process claims quickly, efficiently, and fairly, has pushed the insurance industry to go all-in on its mobile strategy and the early entrants are seeing big payoffs, with claims processing being radically reduced in the amount of time taken. The insurers that have not yet begun their mobility based claims journey will very soon find themselves on the outside looking in at an industry and marketplace that has excluded them. 

Takeaways:  
  • Whether through agent deployed technologies, or those accessible to clients themselves, mobile claims capabilities are having a huge impact on the industry  
  • As claims times as slashed to fractions of what they used to be, mobility is becoming a clear marketplace differentiator  
  • Claims is only one aspect of how mobility can enhance the insurance business and CIOs need to continue to innovate with the technology

Think Tank

Cutting to the Core; Managing Core Systems Replacement

As the industry evolves, insurers are being increasingly pressured to replace their outdated and inefficient legacy core systems with new platforms that increase flexibility and efficiency, and allow for far better communications and integration with partners and clients. The switch to an integrated core system platform however is rife with challenges, in large part due to the cobbled together nature of existing solutions, and the way in which up and downstream communications and data flows are handled. Migration is not simply a ?forklift upgrade? and while there is significant promise in a migration, there is also the potential of monumental risk. As CIOs being to lay plans for these types of projects they need to weigh very carefully how best to move forward to maximizing the pros while minimizing (or even eliminating) the cons. 

Takeaways:  

  • Increased need for interconnectedness and open data sharing, the need for modern core systems is high now that it has ever been  
  • Product selection will be a significant process, but compared to implementation it will be the simple task  
  • Not everyone has the option for a greenfield deployment and, as such, needs to consider various implementation strategies to find the one that works best
 

3:25 pm - 3:35 pm

Afternoon Networking Coffee Break

 

3:40 pm - 4:05 pm

Executive Exchange

 

Innovation Showcase

An exclusive opportunity to be exposed to the hottest new solutions providers in a quick-hit format designed to whet the appetite and spark immediate interest.
 

4:10 pm - 4:35 pm

Executive Exchange

 

Think Tank

Disrupting Markets with Disruptive Technologies

While the combination of Social, Mobile, Analytics, and Cloud have been present and disrupting IT departments and enterprises as a whole for over two years now, in many ways organizations have still not fully embraced them, have still not fully leveraged them. These new platforms allow organizations radically new ways to go to market, allowing for broad scale deployment of systems of engagement that create dynamic relationships with clients and prospects. Finding the resources, wherewithal, and ability to fully commit to these technologies and the capabilities they create has proven to be a struggle for many, but a struggle that can be overcome by leveraging the right partners that bring the right skills and experiences to bear.

Takeaways:

  • Social, Mobile, Analytics, and Cloud are all here to stay; each one adds value to enterprises but collectively that value increases exponentially
  • The manner in which these technologies are implemented, operated, and utilized is different than the foregoing systems of record we are used to
  • Unique skills and capabilities are required to leverage the power and value of these platforms, skills and capabilities that can be in short supply

Think Tank

Cloud Adoption Challenges on a Macro Level

The hype around the cloud is pervasive and can be potentially overwhelming but numerous studies have shown that tangible benefits can be had, whether in cost savings, efficiency improvements, or flexibility enhancements. That said numerous impediments exist to not just realizing that value, but even considering adoption; regulatory issues, integration challenges, business process revamp, and a dozen other challenges can halt cloud projects in their tracks before they get off the ground. In this group discussion we'll explore those inhibitors, understanding which challenges prevent adoption and what can be done to overcome them.

Takeaways:

  • The cloud presents a significant opportunity to organizations and while most have adopted in some form or other, wholesale adoption still lags
  • To realize benefits enterprises must deal with a variety of challenges each one requiring different solutions
  • Industry by industry adoption is constrained for different reasons but do common solutions exist that can resolve issues across the board?
 

4:40 pm - 5:20 pm

Executive Visions

Facilitating Technology-Enabled Business Transformation

The role of the modern IT Executive is more complex than it has ever been before, not just because the technology landscape has become more complex, but also because increasingly IT execs have had to become a business-focused executive, not just a technologist. Long have we talked about the CIO and CISO getting a seat at the table but modern businesses are now demanding that their technology impresario join them and leverage his deep and rich technical acumen to allow the organization as a whole to better position itself for market-place success. To be successful, CxOs need to invest in themselves, in their personnel, and in the right technologies to allow them to position the IT department to proactively address business needs as an innovator and driver, rather than order-taker and enabler.

Takeaways:

  • IT leadership can no longer be simply technology focused, but must instead take their visibility into business process and become business focused
  • A broader business-focus does not preclude maintaining technology excellence however and indeed may demand more of it than ever before
  • Success for CxOs will be measured not in how they can enable enterprise decisions, but in how they can drive growth
 

5:20 pm - 5:30 pm

Thank You Address and Closing Remarks

 

5:30 pm - 7:00 pm

Cocktail Reception