| - Networking Opportunities & Session Breaks | - CIO Keynote Presentation | ||
| - Executive Exchange | - CIO Focus Group | ||
| - CIO Executive Visions | - Quick-fire Analyst Q&A Session | ||
| - CIO Thought-Leadership | - Vendor Showcase | ||
| - CIO Think Tank | - CIO Case Study |
Day 1: Sunday, October 17th |
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| 7am - 12pm | 'Desert Golf Classic' - Shotgun Tournament |
| 2pm - 5pm | Registration + Greeting to CIO Summit |
| 4pm - 5.30pm | Executive CIO Think Tank |
6pm - 7pm |
Welcome Cocktail Reception |
7pm - 9.45pm |
Welcome Address presented by Master of Ceremonies
Welcome Gala Dinner + Keynote Speech |
Day 2: Monday, October 18th |
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7am - 8am |
Breakfast Networking Reception & Collection of Final Itinerary |
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8.10 - 8.50 |
CIO Keynote Presentation From Crisis to Transformation: Rebounding, Transformation & Competing- Gearing up for Growth Insurance organizations must position themselves to compete for growth in this rebound period. With many high profile mergers made over the past few years business leaders are turning towards organic growth to fuel its future success. CEOs are in turn demanding their technology teams to support this strategy and lead transformation across the firm's IT organization turning into a "value center" more akin to a line of business and supporting the introduction of new products, including new supply chain and payment processing solutions. |
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9.00 - 9.30 |
Executive Exchange |
CIO Think Tank Life/Annuity/Health
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CIO Think Tank
This session offers an opportunity for property/casualty company CIOs to discuss recent developments and pressures in their sector, including recent market dynamics, changes in the distribution force, emerging products, regulatory change, and the pressures that all of these developments put on systems and IT groups. The session will kick-off with a brief presentation on current issues by Novarica principal Karlyn Carnahan, CPCU, whose background includes senior executive roles at Fireman's Fund and other property/casualty insurers. |
9.35 - 10.05 |
Executive Exchange |
CIO Thought-Leadership |
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| 10.10 - 10.40 | Executive Exchange |
CIO Thought-Leadership Many insurers struggle to prioritize their IT investments in a way that is both meaningful to the business and sustainable quarter to quarter and year to year. Using a prioritized set of business capabilities linked to the overall business goals and to their underlying IT needs is a method that some carriers have used with great success. Furthermore, to make this approach successful, the organization must both deliver the capabilities and build an agile platform that allows for business and IT change. This session would explore the concept, benefits and offer a few case studies and some tips for getting started. |
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10.45 - 11.10 |
'Wired' Networking Break + Analyst Q&A Session |
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11.15 - 11.45 |
Executive Exchange |
CIO Case Study How BI and analytics impact decision-making Business intelligence initiatives show up on more insurers’ top three IT projects for 2011 than almost any other initiative, according to Novarica research. This case study session highlights the experience of an insurer that’s used their investment in business intelligence and analytic systems to really affect business decision making and results. The case study includes information on defining the problem, deploying the right solution, empowering decision makers with the right information, and operationalizing the outcome. |
CIO Think Tank Is IT Really a Source of Competitive Advantage? Nicholas Carr famously wrote that “IT Doesn’t Matter,” and while some, especially CIOs, might argue that information technology is absolutely critical to creating advantage in an information-based business like insurance, many in the insurance industry are inclined to agree that IT is not a locus of competitive advantage in today’s market. This session offers a forum for these two sides to debate, with top executives either championing or challenging IT’s position as a source of competitive advantage. |
11.50 - 12.20 |
Executive Exchange |
CIO Thought-Leadership |
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| 12.25 - 12.55 | Executive Exchange | CIO Case Study |
CIO Think Tank |
1.00 - 2.00 |
VIP Luncheon + CIO Open Forum (Invitation Only) |
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2.05 - 2.35 |
Executive Exchange |
CIO Thought-Leadership |
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2.40 - 3.10 |
Executive Exchange |
CIO Think Tank IT Organizational Transformation Insurer IT organizations have changed from data processing to MIS to IT. What is the next step of evolution for these units in their continued mission to enhance the capabilities of their organizations? This session looks at emerging changes in Insurer IT organizations, including dealing with the pending retirement of the baby boomers and working with the workforce of the future, changes in organizational set-up, new functions, and other critical issues. |
CIO Think Tank Leveraging Technology to Improve Customer Experience: Onstage and Off Customer expectations of information systems have skyrocketed. As direct users, customers have been trained by Google, Amazon, and Facebook to expect easy interactions. Similarly, they expect any knowledge workers that they deal with, from customer service representatives to underwriters to claims executives, to have consolidated information at their fingertips during their interactions. This session examines the role of information technology and the CIO on creating customer experience. |
3.15 - 3.45 |
Executive Exchange |
CIO Thought-Leadership |
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3.50 - 4.20 |
Executive Exchange |
CIO Thought-Leadership |
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4.25- 4.55 |
Executive Exchange |
CIO Thought-Leadership |
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5.00 - 6.00 |
Keynote CIO Executive Visions Defining and Measuring Innovation in Insurance Innovation – in product, operating model, strategy, technology, and business practice -- is a major focus for insurers seeking growth and competitive position. But while it is much talked about in the executive suite and in the press, what is really occurring inside insurers today? How is innovation being generated, evaluated, and operationalized? And what is the role of the CIO in this process, and the impact on the IT organization and the broader company? This panel of top innovation executives from leading multinational insurers, moderated by conference agenda chair Matthew Josefowicz of Novarica, will address these questions with real world examples and opportunities for interactive discussion with attendees. Panelists: |
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6.00 - 7.00 |
Cocktail Reception & Networking |
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7.00 - 9.30 |
Gala Dinner Keynote Speech | ||
9.30 - 10.30 |
Cheese & Wine Tasting |
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Day 3: Tuesday, October 19th |
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7.30 - 8.30 |
Networking Breakfast & CIO Debate Group |
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8.40 - 9.20 |
CIO Keynote Presentation "The Future of Software in the Insurance Industry" Trends in technology, software engineering and changes in the software provider landscape are creating new opportunities and challenges for CIOs. Faced with rapid change, CIOs have to “get it right” when selecting software for their business and sorting through the new options such as SaaS, Framework-based software, open source, and other emerging software options. CIOs have an opportunity to increase IT scalability and flexibility, to address business needs faster at a lower cost through software. Jim Adamczyk, CTO of Accenture Software, will provide a glimpse into the future of software in the Insurance Industry based upon Accenture’s global software research and experience working with insurers around the world.
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9.30 - 10.00 |
Executive Exchange |
CIO Focus Group Can IT Drive Organizational Changes? In many insurers, IT is the one department with actual enterprise visibility into all of the processes and departments in the company, since IT is the one that provides the infrastructure for these processes. As such, IT is in a unique position to identify opportunities to rationalize operations and indentify opportunities for productive change. But in many cases IT doesn’t have the political or organizational footing to drive these changes. This session examines what it takes to drive organizational change from inside IT. |
CIO Case Study Benefitting from Blended Sourcing Most large insurers, and a significant number of smaller insurers, now use blended sourcing to maximize the effectiveness of their IT staffing dollars. This session looks at the benefits and challenges in changing business practices to leverage capabilities of working with outsourcing partners. Issues include change management, cultural issues, managing expectations, and document results, and indentifying further opportunities for. |
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10.05 - 10.35 |
Executive Exchange |
CIO Thought-Leadership |
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10.40 - 11.10 |
Executive Exchange |
CIO Thought-Leadership |
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11.15 - 11.35 |
VIP Networking Break + Analyst Q&A Session |
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11.40 - 12.10 |
Executive Exchange |
Quick-Fire Q&A with the Analysts |
Quick-Fire Q&A with the Analysts |
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12.15 - 12.45 |
Executive Exchange |
Vendor Showcase |
Vendor Showcase |
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| 12.50 - 1.40 | VIP Luncheon + Networking + CIO Open Forum Discussion |
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| 1.45 - 2.25 | CIO Keynote Presentation Bringing Innovation Through Cloud Computing to the Insurance Industry |
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| 2.30 - 3.30 | Keynote - CIO Executive Visions How Changes in Information Technology are Changing the Insurance Business Model The insurance industry is primarily concerned with gathering, analyzing, communicating, and storing and managing information to price and sell risk to customers and manage that risk internally. As an information-based business, changes in Information Technology have a potentially huge impact on the industry. This panel discussion of business and technology leaders examines some of the real and potential impacts of recent advances in IT on insurers business model from distribution and customer strategies, to internal operating models, to the core management of risk.
Panelists: |
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3.30 - 3.40 |
Closing Remarks
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| 3.45- 7.00 | Recreation + Relaxation Time | |||
7.00 - 9.30 |
Southwestern Dinner + Networking |
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