CIO Insurance Summit

Insurance organizations are increasingly utilizing IT solutions to move business forward and improve client relations

A recent Gartner study has found that 48 percent of life insurers and 58 percent of P&C insurers feel that their departments lack necessary resources. In this still-fragile economy, the pressure to respond to consumer needs and new regulations, reduce cost and manage the burden of legacy systems is front and center in the CIO's mind. Departments are striving to better leverage new initiatives, which means change. And it starts at the top.

The CIO Insurance Summit will bring together C-level executives from the property and casualty, life and annuity, and health segments, along with innovative solution providers and analyst thought leaders from the insurance industry to discuss the critical technology issues affecting insurance organizations. This summit is an opportunity for attendees to share their successes, failures and new ideas in a comfortable, yet focused business setting. Attendees will discuss important issues such as data security and storage, fraud protection, asset management and more.

Beyond a mere technology conference, the summit is an interactive event packed with engaging Keynote Presentations, one-on-one Executive Exchanges, Thought Leadership workshops and CIO Case Studies. Open dialogue is encouraged throughout the event to maximize idea-sharing, while a strategic agenda drives productivity. IT end users, as the experts, choose agenda session topics to ensure that conversations are focused on technology issues and solutions that can truly change business practices. Attendees will discuss their organizations top concerns, while making key industry contacts and revitalizing existing professional relationships.

The CIO Insurance Summit is the premiere event for technology leaders and innovative thinkers in the insurance industry. The summit has been designed to maximize efficiency and offer unique insight into present and future challenges facing CIOs in the industry.

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Case Studies

Jackson Investment in Technology Innovation Every (insurance) company needs to be thinking about where they want to be in five to ten years and trying to stay ahead of some of the challenges in our industry, not just compliance, but also social media. In the end, business results are what really matter." Hear more from Jackson's CIO about how Jackson, the nation's largest writer of variable annuities, drives innovation and efficiency, while also improving customer service.

How Five IT Leaders Transformed Their  Businesses With Cloud Communications CIOs of midmarket and distributed enterprises are increasingly adopting cloud-based communications solutions, or Communications as a Service (CaaS), as a replacement for traditional on-premise systems. The reasons are numerous and varied, ranging from unifying multiple locations on a single platform to consolidating services such as phone, fax, web conferencing and contact centers to achieving business continuity. Here are five examples of forward thinking enterprises that have solved complex business communications challenges using 8x8 CaaS solutions.

Cisco gains a comprehensive view of its cloud usage Cisco-Skyhigh Case Study - Cisco gains a comprehensive view of its cloud usage to enable enterprise-ready services and extend DLP to the cloud.

Case Study : Australia Direct Insurance Australia Direct Insurance, a division of Insurance Australia Group Ltd (IAG), the parent company of a general insurance group with controlled operations in Australia, New Zealand and Thailand, recognised the need for Web-based customer self-service, as online engagement has grown to become the preferred way to seek help or engage with brands across all industries.

Whitepapers

Mitigating Security Risks at the Network’s Edge Every year, the public relations specialists from at least one blue-chip company invariably find themselves working around the clock on a crisis communications effort, attempting to explain to an angry and justifiably fearful public what led to their company compromising customer data. With hundreds or thousands of locations, distributed enterprises are at a particularly high risk of suffering data breaches. This white paper provides strategies and best practices for enterprises to protect their networks against vulnerabilities, threats, and malicious attacks.

Dark Data, Big Data, Your Data: Creating an Action Plan for Information Governance Unmanaged, uncategorized, unknown content is widespread in most enterprises. This neglected information occupies valuable storage capacity and may contain hidden risks and typically lies abandoned at the periphery of your information governance program.

Digital Transformation of the Insurance Industry — Driving Efficiency, Effectiveness and Growth Based on our experience in digital insurance enterprises transformations, we have developed this whitepaper to debunk some of the myths around such transformations, and delineate the USER approach developed to help companies metamorphose into digital insurers of the future.

Data in the Digital Era – Driving New Business Models and Results for Insurers Insurers have been using data for decades — in fact, some may have even been over-enthusiastic about capturing data - both, about their customers and the risks they insure against. While most insurers can boast of having terabytes and petabytes of data in their production and archival systems, some have also used this data to improve the effectiveness of processes such as new business underwriting, renewals and claims.

Why HIPAA Compliance Should Scare You and What You Should Ask Your Business Phone Service Provider NOW Why You Should Ask Your Business Phone Service Provider about HIPAA Compliance What is HIPAA, how does it relate to business phone systems, and why should you care?

Executive Content

CCC Crash Course 2014 The auto physical damage industry continues to move quickly as severe weather patterns, regulatory factors, advancements in technology and consumer preferences for products and services evolve. Insurance carriers, repair professionals, parts suppliers and a host of industry participants are confronted by these factors daily, making sales and marketing decisions, developing new products and services and honing operations to remain competitive in today’s marketplace. This year’s 2014 Crash Course report, complementary infographic and webinar series are all designed to work together to illustrate and provide analysis on how all of these market dynamics are really coming together and what they mean to your business.

Syntel - Stay Ahead Program Twelve of the 30 largest insurance companies in the world partner with Syntel. An array of business technology solutions across Personal and Commercial, Life and Retirement, and Health Insurers make Syntel their preferred partner. Learn about the 5 ways to accelerate your insurance business.

Delivering multichannel customer communication without replacing legacy systems There has been a lot of talk about repurposing outputs from antiquated legacy applications to deliver modern customer communications management (CCM), but little understanding of how best to approach it. With budgets under pressure and profits dwindling, the ability to keep legacy applications in place is appealing despite their numerous drawbacks. With the aid of commissioned independent research from the industry analysts Forrester, this paper looks at what repurposing is in relation to insurance companies. It reviews three options for updating systems t

Cover-All Insurance Platform Cover-All understands the challenges facing P&C insurance companies and producers in a competitive and regulated environment. By leveraging decades of insurance experience and a solid track record for creating, implementing, and managing software solutions, the Cover-All Insurance Platform introduces the latest in modern insurance technology to replace your core systems by providing effective, efficient, and transformative results. Cover-All solutions are offered as part of a suite or individually as stand-alone solutions.

Life Claims in the Cloud - A revolutionary insurance claims solution Life Claims in the Cloud is a revolutionary solution that is changing life claims as we know it. Insurers will never again have to choose between providing a better customer experience and operating efficiently. More details at www.lifeclaimscloud.com.

 
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